RETURN & EXCHANGES
RETURN POLICY
All eligible items must be returned or exchanged within 30 days of receiving your items. Here's how it works:
Pack and secure your items in the original packaging.
Ship the items to the return address using your preferred shipping provider. Shoe Garden LA does not pay for the cost of return shipping.
SHOE GARDEN LA RETURNS
1113O LOUIS AVENUE, CA 90262
RETURNS BY MAIL
Once we have received your return, the items eligible for a refund will be credited back to the original form of payment within 5 business days.
RETURNS IN PERSON
If you would like to make an on-site return or exchange, then please visit our warehouse during regular business hours with the eligible item(s). For more information, please contact Shoe Garden LA Customer Care: (562)991-0669.
RESERVED EXCHANGE
With certain styles and sizes selling out quickly, you can "reserve" your exchange by first purchasing the item you want, prior to shipping the original item back to us. The item eligible for exchange will be refunded to the original form of payment once the original package is received. Please contact Customer Care
(562)991-0669 for more information, or to make a Reserved Exchange.